{"id":701,"date":"2025-11-25T11:48:49","date_gmt":"2025-11-25T11:48:49","guid":{"rendered":"https:\/\/oksanabreeding.com\/?page_id=701"},"modified":"2026-03-26T16:28:28","modified_gmt":"2026-03-26T16:28:28","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/oksanabreeding.com\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"701\" class=\"elementor elementor-701\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5032f129 e-flex e-con-boxed e-con e-parent\" data-id=\"5032f129\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30f8f1bf elementor-widget elementor-widget-text-editor\" data-id=\"30f8f1bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-col text-sm pb-25\"><article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"e464512b-14d6-4e03-ac71-00213347e4a4\" data-testid=\"conversation-turn-16\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"cdf7a21e-dea0-4900-be21-e2e09a8f314b\" data-message-model-slug=\"gpt-5-2-thinking\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\"><div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\"><h4 data-start=\"0\" data-end=\"86\">TERMS OF USE &amp; GENERAL TERMS AND CONDITIONS OF SALE (GTC\/GTC) \u2014 OKSANA BREEDING<\/h4><p data-start=\"88\" data-end=\"125\"><strong data-start=\"88\" data-end=\"125\">Last updated: 01\/01\/2025<\/strong><\/p><h5 data-start=\"127\" data-end=\"167\">1) Identification (publisher \/ seller)<\/h5><ul data-start=\"168\" data-end=\"502\"><li data-start=\"168\" data-end=\"191\"><p data-start=\"170\" data-end=\"191\"><strong data-start=\"170\" data-end=\"189\">Oksana Breeding<\/strong><\/p><\/li><li data-start=\"192\" data-end=\"219\"><p data-start=\"194\" data-end=\"219\"><strong data-start=\"194\" data-end=\"217\">SIREN: 909 451 809<\/strong><\/p><\/li><li data-start=\"220\" data-end=\"281\"><p data-start=\"222\" data-end=\"281\"><strong data-start=\"222\" data-end=\"279\">Address: 34 Chemin des Acacias, 06130 Grasse, France<\/strong><\/p><\/li><li data-start=\"282\" data-end=\"323\"><p data-start=\"284\" data-end=\"323\"><strong data-start=\"284\" data-end=\"321\">Site : <a class=\"decorated-link\" href=\"https:\/\/oksanabreeding.com\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"293\" data-end=\"319\">https:\/\/oksanabreeding.com<\/a><\/strong><\/p><\/li><li data-start=\"324\" data-end=\"378\"><p data-start=\"326\" data-end=\"378\"><strong data-start=\"326\" data-end=\"376\">Support \/ Contact: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"348\" data-end=\"374\">contact@oksanabreeding.com<\/a><\/strong><\/p><\/li><li data-start=\"379\" data-end=\"442\"><p data-start=\"381\" data-end=\"442\"><strong data-start=\"381\" data-end=\"440\">Personal data (GDPR): <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"413\" data-end=\"438\">policy@oksanabreeding.com<\/a><\/strong><\/p><\/li><li data-start=\"443\" data-end=\"502\"><p data-start=\"445\" data-end=\"502\"><strong data-start=\"445\" data-end=\"502\">Claims \/ Disputes: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"476\" data-end=\"500\">legal@oksanabreeding.com<\/a><\/strong><\/p><\/li><\/ul><h5 data-start=\"504\" data-end=\"521\">2) Definitions<\/h5><ul data-start=\"522\" data-end=\"1061\"><li data-start=\"522\" data-end=\"602\"><p data-start=\"524\" data-end=\"602\"><strong data-start=\"524\" data-end=\"536\">\u00ab&quot; Site &quot;\u00bb<\/strong> : the online platform published by Oksana Breeding and its pages.<\/p><\/li><li data-start=\"603\" data-end=\"664\"><p data-start=\"605\" data-end=\"664\"><strong data-start=\"605\" data-end=\"624\">\u00ab&quot; User &quot;\u00bb<\/strong> : any person browsing the Site.<\/p><\/li><li data-start=\"665\" data-end=\"754\"><p data-start=\"667\" data-end=\"754\"><strong data-start=\"667\" data-end=\"692\">\u00ab&quot;Customer \/ Buyer&quot;\u00bb<\/strong> : anyone buying a <strong data-start=\"722\" data-end=\"733\">Product<\/strong> and\/or a <strong data-start=\"743\" data-end=\"753\">Animal<\/strong>.<\/p><\/li><li data-start=\"755\" data-end=\"837\"><p data-start=\"757\" data-end=\"837\"><strong data-start=\"757\" data-end=\"773\">\u00ab&quot;Products&quot;\u00bb<\/strong> : pet accessories\/products sold by Oksana Breeding.<\/p><\/li><li data-start=\"838\" data-end=\"910\"><p data-start=\"840\" data-end=\"910\"><strong data-start=\"840\" data-end=\"854\">\u00ab&quot; Animal &quot;\u00bb<\/strong> : live animal offered for sale\/transfer (e.g. puppy).<\/p><\/li><li data-start=\"911\" data-end=\"986\"><p data-start=\"913\" data-end=\"986\"><strong data-start=\"913\" data-end=\"929\">\u00ab&quot; Order &quot;\u00bb<\/strong> : purchase of Products and\/or reservation\/sale of an Animal.<\/p><\/li><li data-start=\"987\" data-end=\"1061\"><p data-start=\"989\" data-end=\"1061\"><strong data-start=\"989\" data-end=\"1008\">\u00ab&quot; Reservation &quot;\u00bb<\/strong> : blocking an animal against payment of a deposit.<\/p><\/li><\/ul><h5 data-start=\"1063\" data-end=\"1096\">3) Purpose \u2013 scope<\/h5><p data-start=\"1097\" data-end=\"1133\">These terms and conditions govern:<\/p><ol data-start=\"1134\" data-end=\"1243\"><li data-start=\"1134\" data-end=\"1170\"><p data-start=\"1137\" data-end=\"1170\">use of the Site (<strong data-start=\"1160\" data-end=\"1167\">Terms of Use<\/strong>) ;<\/p><\/li><li data-start=\"1171\" data-end=\"1243\"><p data-start=\"1174\" data-end=\"1243\">the sale of <strong data-start=\"1186\" data-end=\"1198\">Products<\/strong> and the sale\/transfer of\u2019<strong data-start=\"1221\" data-end=\"1232\">Animals<\/strong> (<strong data-start=\"1234\" data-end=\"1241\">Terms and Conditions<\/strong>).<\/p><\/li><\/ol><p data-start=\"1245\" data-end=\"1374\">They apply to any order placed via the Site or concluded by direct contact once the Customer has been made aware of them.<\/p><h5 data-start=\"1376\" data-end=\"1393\">4) Acceptance<\/h5><p data-start=\"1394\" data-end=\"1519\">By browsing the Site and\/or placing an order, the User\/Customer acknowledges having read and accepted these Terms and Conditions.<\/p><hr data-start=\"1521\" data-end=\"1524\" \/><h4 data-start=\"1526\" data-end=\"1561\">A. TERMS OF USE (TOU)<\/h4><h4 data-start=\"1563\" data-end=\"1598\">5) Site Access \u2013 Availability<\/h4><p data-start=\"1599\" data-end=\"1775\">The Site is accessible 24\/7, except in cases of maintenance, incidents, or force majeure. Oksana Breeding may modify, suspend, or discontinue all or part of the Site at any time.<\/p><h4 data-start=\"1777\" data-end=\"1828\">6) User obligations \u2013 permitted use<\/h4><p data-start=\"1829\" data-end=\"1910\">The User agrees to use the Site fairly and in accordance with the law.<\/p><p data-start=\"1912\" data-end=\"1942\">Specifically, it is forbidden to:<\/p><ul data-start=\"1943\" data-end=\"2204\"><li data-start=\"1943\" data-end=\"2032\"><p data-start=\"1945\" data-end=\"2032\">compromise the security of the Site (intrusion, circumvention, unauthorized testing); ;<\/p><\/li><li data-start=\"2033\" data-end=\"2090\"><p data-start=\"2035\" data-end=\"2090\">using robots\/scraping without written permission; ;<\/p><\/li><li data-start=\"2091\" data-end=\"2204\"><p data-start=\"2093\" data-end=\"2204\">publishing or transmitting content that is illegal, defamatory, hateful, or infringes on the rights of third parties.<\/p><\/li><\/ul><h4 data-start=\"2206\" data-end=\"2236\">7) Intellectual property<\/h4><p data-start=\"2237\" data-end=\"2417\">The Site and its content (texts, photos, visuals, logos, trademark, charter), databases and technical elements are protected. Any unauthorized reproduction\/use is prohibited.<\/p><h4 data-start=\"2419\" data-end=\"2464\">8) Responsibility (Site operation)<\/h4><p data-start=\"2465\" data-end=\"2748\">Oksana Breeding takes reasonable steps to ensure access to the Site, but does not guarantee uninterrupted access, error-free operation, or suitability for any specific purpose. To the extent permitted by law, Oksana Breeding shall not be liable for indirect damages.<\/p><hr data-start=\"2750\" data-end=\"2753\" \/><h4 data-start=\"2755\" data-end=\"2806\">B. GENERAL TERMS AND CONDITIONS OF SALE (GTC) \u2014 PRODUCTS<\/h4><h4 data-start=\"2808\" data-end=\"2851\">9) Product information \u2013 availability<\/h4><p data-start=\"2852\" data-end=\"3029\">Descriptions and photos are provided for illustrative purposes only (variations may occur depending on the series, colors, and screen). Offers are valid while supplies last.<\/p><p data-start=\"3031\" data-end=\"3150\">In case of unavailability after ordering: refund of the unavailable product or offer of an equivalent product.<\/p><h4 data-start=\"3152\" data-end=\"3163\">10) Price<\/h4><p data-start=\"3164\" data-end=\"3329\">Prices are shown in <strong data-start=\"3190\" data-end=\"3235\">euros (EUR), including all taxes (TTC)<\/strong>, unless otherwise stated.<br data-start=\"3260\" data-end=\"3263\" \/>Delivery costs are shown before order confirmation.<\/p><h4 data-start=\"3331\" data-end=\"3346\">11) Order<\/h4><p data-start=\"3347\" data-end=\"3387\">The order is considered accepted after:<\/p><ul data-start=\"3388\" data-end=\"3496\"><li data-start=\"3388\" data-end=\"3435\"><p data-start=\"3390\" data-end=\"3435\">Client validation of information, and<\/p><\/li><li data-start=\"3436\" data-end=\"3496\"><p data-start=\"3438\" data-end=\"3496\">confirmation of payment (or validation of received transfer).<\/p><\/li><\/ul><p data-start=\"3498\" data-end=\"3621\">Oksana Breeding reserves the right to cancel\/refuse an order in case of suspected fraud, non-payment, or abnormal request.<\/p><h4 data-start=\"3623\" data-end=\"3659\">12) Payment (Products &amp; Animals)<\/h4><p data-start=\"3660\" data-end=\"3698\">The accepted payment methods are:<\/p><ul data-start=\"3699\" data-end=\"3901\"><li data-start=\"3699\" data-end=\"3781\"><p data-start=\"3701\" data-end=\"3781\"><strong data-start=\"3701\" data-end=\"3722\">Bank transfer<\/strong> (contact details provided to the Customer when placing the order); ;<\/p><\/li><li data-start=\"3782\" data-end=\"3855\"><p data-start=\"3784\" data-end=\"3855\"><strong data-start=\"3784\" data-end=\"3794\">Stripe<\/strong> (payment by credit card \/ methods offered by Stripe); ;<\/p><\/li><li data-start=\"3856\" data-end=\"3901\"><p data-start=\"3858\" data-end=\"3901\"><strong data-start=\"3858\" data-end=\"3869\">Species<\/strong>, <strong data-start=\"3871\" data-end=\"3900\">up to a limit of \u20ac1,000<\/strong>.<\/p><\/li><\/ul><h4 data-start=\"3903\" data-end=\"3941\">12.1 Cash payment: limit<\/h4><p data-start=\"3942\" data-end=\"4119\">Cash payments to a professional are subject to a limit (in particular <strong data-start=\"4018\" data-end=\"4029\">1 000 \u20ac<\/strong> (when the payer has their tax residence in France).<\/p><h4 data-start=\"4121\" data-end=\"4147\">12.2 Official document<\/h4><p data-start=\"4148\" data-end=\"4388\">Oksana Breeding can issue a receipt for every transaction.<br data-start=\"4217\" data-end=\"4220\" \/>For any amount <strong data-start=\"4238\" data-end=\"4261\">over \u20ac1,000<\/strong>, A <strong data-start=\"4266\" data-end=\"4287\">official document<\/strong> is handed over (e.g. <strong data-start=\"4303\" data-end=\"4314\">Invoice<\/strong>, <strong data-start=\"4316\" data-end=\"4324\">received<\/strong>, and\/or <strong data-start=\"4332\" data-end=\"4358\">certificate of transfer<\/strong> depending on the nature of the sale).<\/p><h4 data-start=\"4390\" data-end=\"4417\">13) Delivery (Products)<\/h4><ul data-start=\"4418\" data-end=\"4654\"><li data-start=\"4418\" data-end=\"4447\"><p data-start=\"4420\" data-end=\"4447\"><strong data-start=\"4420\" data-end=\"4447\">Carrier: La Poste<\/strong><\/p><\/li><li data-start=\"4448\" data-end=\"4467\"><p data-start=\"4450\" data-end=\"4467\"><strong data-start=\"4450\" data-end=\"4467\">Area: France<\/strong><\/p><\/li><li data-start=\"4468\" data-end=\"4540\"><p data-start=\"4470\" data-end=\"4540\"><strong data-start=\"4470\" data-end=\"4505\">Estimated delivery time: 3 to 7 days<\/strong> (working days) from the date of shipment<\/p><\/li><li data-start=\"4541\" data-end=\"4654\"><p data-start=\"4543\" data-end=\"4654\"><strong data-start=\"4543\" data-end=\"4592\">Fees: according to the current postal service rates<\/strong>, applicable at the time of shipment (format\/weight\/options).<\/p><\/li><\/ul><p data-start=\"4656\" data-end=\"4864\">The customer must check the package upon receipt and report any anomalies (damaged package, missing items, damaged product). <strong data-start=\"4771\" data-end=\"4793\">within 48 hours<\/strong> \u00e0 <strong data-start=\"4796\" data-end=\"4826\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4798\" data-end=\"4824\">contact@oksanabreeding.com<\/a><\/strong>, with supporting photos if necessary.<\/p><h4 data-start=\"4866\" data-end=\"4905\">14) Right of withdrawal (Products)<\/h4><p data-start=\"4906\" data-end=\"5123\">For the <strong data-start=\"4915\" data-end=\"4927\">Products<\/strong> For purchases made remotely, the consumer customer has a period of <strong data-start=\"4993\" data-end=\"5005\">14 days<\/strong> to exercise their right of withdrawal, under the conditions provided by law.<\/p><p data-start=\"5125\" data-end=\"5136\">Procedure :<\/p><ol data-start=\"5137\" data-end=\"5268\"><li data-start=\"5137\" data-end=\"5212\"><p data-start=\"5140\" data-end=\"5212\">send a request to <strong data-start=\"5162\" data-end=\"5190\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5164\" data-end=\"5188\">legal@oksanabreeding.com<\/a><\/strong> within the legal time limit; ;<\/p><\/li><li data-start=\"5213\" data-end=\"5268\"><p data-start=\"5216\" data-end=\"5268\">return the Product according to the terms below.<\/p><\/li><\/ol><h5 data-start=\"5270\" data-end=\"5312\">15) Returns &amp; Refunds (Products)<\/h5><p data-start=\"5313\" data-end=\"5400\"><strong data-start=\"5313\" data-end=\"5336\">Return address:<\/strong> Oksana Breeding, 34 chemin des Acacias, 06130 Grasse, France.<\/p><p data-start=\"5402\" data-end=\"5679\"><strong data-start=\"5402\" data-end=\"5423\">Return shipping costs:<\/strong> the return costs are <strong data-start=\"5449\" data-end=\"5474\">at the Client&#039;s expense<\/strong>, unless Oksana Breeding agrees to bear them or Oksana Breeding has failed to inform the consumer of these costs, in accordance with applicable rules.<\/p><p data-start=\"5681\" data-end=\"5768\"><strong data-start=\"5681\" data-end=\"5697\">Required condition:<\/strong> Complete product, unused, in resalable condition, with proof of purchase.<\/p><p data-start=\"5770\" data-end=\"5809\"><strong data-start=\"5770\" data-end=\"5809\">Excluded products (typical examples):<\/strong><\/p><ul data-start=\"5810\" data-end=\"6000\"><li data-start=\"5810\" data-end=\"5848\"><p data-start=\"5812\" data-end=\"5848\">customized\/made-to-measure products,<\/p><\/li><li data-start=\"5849\" data-end=\"5920\"><p data-start=\"5851\" data-end=\"5920\">Products unsealed for hygiene\/health protection reasons.,<\/p><\/li><li data-start=\"5921\" data-end=\"6000\"><p data-start=\"5923\" data-end=\"6000\">products used\/damaged by the Customer.<\/p><\/li><\/ul><p data-start=\"6002\" data-end=\"6123\">The refund (if applicable) will be issued after receipt and inspection of the return, in accordance with applicable legal rules.<\/p><h5 data-start=\"6125\" data-end=\"6160\">16) Legal Guarantees (Products)<\/h5><p data-start=\"6161\" data-end=\"6300\">For the Products, the consumer Client benefits from the applicable legal guarantees (including conformity and hidden defects), according to the law.<\/p><hr data-start=\"6302\" data-end=\"6305\" \/><h4 data-start=\"6307\" data-end=\"6365\">C. GENERAL TERMS AND CONDITIONS OF SALE (GTC) \u2014 LIVE ANIMALS<\/h4><h4 data-start=\"6367\" data-end=\"6436\">17) Booking an Animal \u2013 <strong data-start=\"6400\" data-end=\"6423\">deposit required<\/strong> - cancelation<\/h4><h4 data-start=\"6437\" data-end=\"6482\">17.1 Booking deposit (mandatory)<\/h4><p data-start=\"6483\" data-end=\"6709\">Booking an animal requires <strong data-start=\"6520\" data-end=\"6539\">necessarily<\/strong> the payment of <strong data-start=\"6558\" data-end=\"6584\">reservation deposit<\/strong>.<br data-start=\"6585\" data-end=\"6588\" \/>The amount of the deposit is communicated to the Client at the time of booking (quote, written exchange, or order page).<\/p><p data-start=\"6711\" data-end=\"6833\">The reservation is now effective <strong data-start=\"6744\" data-end=\"6758\">uniquely<\/strong> after receipt of the deposit and written confirmation from Oksana Breeding.<\/p><blockquote data-start=\"6835\" data-end=\"7072\"><p data-start=\"6837\" data-end=\"7072\"><strong data-start=\"6837\" data-end=\"6862\">Legal clarification:<\/strong> the reservation fee is <strong data-start=\"6891\" data-end=\"6956\">expressly described as a \u2019deposit \/ booking fee\u201c<\/strong> And <strong data-start=\"6960\" data-end=\"6993\">does not have the character of a deposit<\/strong> within the meaning of Article 1590 of the Civil Code.<\/p><\/blockquote><h4 data-start=\"7074\" data-end=\"7133\">17.2 Cancellation by the Client: <strong data-start=\"7110\" data-end=\"7133\">no refund<\/strong><\/h4><p data-start=\"7134\" data-end=\"7277\">In the event of cancellation by the Client (for whatever reason), <strong data-start=\"7196\" data-end=\"7236\">No refunds will be issued.<\/strong>, including on the booking deposit.<\/p><p data-start=\"7279\" data-end=\"7426\">The deposit corresponds to a compensation for immobilization (reservation of the Animal, organization, administrative costs, refusal of other requests, etc.).<\/p><h4 data-start=\"7428\" data-end=\"7467\">17.3 Cancellation by Oksana Breeding<\/h4><p data-start=\"7468\" data-end=\"7804\">If Oksana Breeding cancels the sale before delivery (e.g., unavailability, veterinary reasons, impossibility of transfer), the sums collected for the reservation are <strong data-start=\"7639\" data-end=\"7654\">refunded<\/strong> to the Client, except in cases of force majeure or failure by the Client to fulfill its obligations (documents, payment of the balance, failure to appear at the appointment, etc.).<\/p><h4 data-start=\"7806\" data-end=\"7840\">18) Handover\/Transfer of Custody<\/h4><p data-start=\"7841\" data-end=\"7970\">The animal will be handed over by appointment at:<br \/><strong data-start=\"7894\" data-end=\"7941\">34 Chemin des Acacias, 06130 Grasse, France<\/strong>, or as otherwise agreed.<\/p><p data-start=\"7972\" data-end=\"8230\">From the <strong data-start=\"7988\" data-end=\"8009\">physical delivery<\/strong> (day and time of retrieval), the Animal is placed under the <strong data-start=\"8070\" data-end=\"8089\">exclusive custody<\/strong> of the Client who assumes full responsibility: transport, food, environment, cohabitation, veterinary follow-up, care decisions.<\/p><h3 data-section-id=\"sf0nc8\" data-start=\"380\" data-end=\"465\"><span role=\"text\"><strong data-start=\"384\" data-end=\"465\">18 bis) Guarding \u2013 delayed recovery \u2013 boarding at the Client&#039;s request<\/strong><\/span><\/h3><p data-start=\"466\" data-end=\"835\"><strong data-start=\"466\" data-end=\"520\">18.1 Delay in collection after the agreed date<\/strong><br data-start=\"520\" data-end=\"523\" \/>When the Client fails to collect the Animal on the agreed date, for any reason whatsoever, a flat-rate boarding fee of <strong data-start=\"660\" data-end=\"706\">\u20ac50 including VAT per calendar day and per animal<\/strong> will be automatically billed from the day after the scheduled collection date until the actual collection of the Animal.<\/p><p data-start=\"837\" data-end=\"863\">Every day begun is due.<\/p><p data-start=\"865\" data-end=\"1199\"><strong data-start=\"865\" data-end=\"982\">18.2 Security at the Client&#039;s request (holidays, travel, temporary inability, personal convenience)<\/strong><br data-start=\"982\" data-end=\"985\" \/>Oksana Breeding may, but is not obligated to, agree to temporarily keep a dog belonging to the Client, particularly in the event of holidays, travel, unavailability or any other request for boarding\/sitting.<\/p><p data-start=\"1201\" data-end=\"1364\">In this context, the security fees are set at <strong data-start=\"1254\" data-end=\"1299\">\u20ac50 including VAT per calendar day and per dog<\/strong>, unless otherwise agreed in writing beforehand.<\/p><p data-start=\"1366\" data-end=\"1471\">Babysitting is only accepted depending on Oksana Breeding&#039;s availability and after express agreement.<\/p><p data-start=\"1473\" data-end=\"1846\"><strong data-start=\"1473\" data-end=\"1521\">18.3 Boarding a dog until its sale<\/strong><br data-start=\"1521\" data-end=\"1524\" \/>At the express request of the Client, Oksana Breeding may agree to keep a dog pending its future sale.<br data-start=\"1640\" data-end=\"1643\" \/>This service is separate from the initial sale or transfer and incurs storage fees. <strong data-start=\"1771\" data-end=\"1816\">\u20ac50 including VAT per calendar day and per dog<\/strong>, unless otherwise agreed in writing.<\/p><p data-start=\"1848\" data-end=\"1975\">Oksana Breeding does not guarantee in any way the sale of the dog within a specified period, nor the actual completion of this sale.<\/p><p data-start=\"1977\" data-end=\"2186\"><strong data-start=\"1977\" data-end=\"2019\">18.4 Payment of security fees<\/strong><br data-start=\"2019\" data-end=\"2022\" \/>The boarding fees are fully payable by the Client and must be settled on first request, or at the latest upon collection of the Animal.<\/p><p data-start=\"2188\" data-end=\"2408\">In the event of non-payment, Oksana Breeding reserves the right to suspend the return of the Animal within the limits authorized by law, and\/or to initiate any procedure necessary to obtain payment of the sums due.<\/p><p data-start=\"2410\" data-end=\"2862\"><strong data-start=\"2410\" data-end=\"2461\">18.5 Care, food and additional expenses<\/strong><br data-start=\"2461\" data-end=\"2464\" \/>The boarding fees cover the routine care of the animal.<br data-start=\"2528\" data-end=\"2531\" \/>In addition, any exceptional expenses incurred in the animal&#039;s interest, including but not limited to: veterinary care, medication, special food, transportation, medical emergencies, or any unusual expenses required during the boarding period, remain the sole responsibility of the client.<\/p><h4 data-start=\"8232\" data-end=\"8322\">19) Health status \u2013 veterinary certificate \u2013 certificate of commitment \u2013 documents submitted<\/h4><h4 data-start=\"8323\" data-end=\"8372\">19.1 Veterinary certificate (less than 3 months old)<\/h4><p data-start=\"8373\" data-end=\"8744\">When a dog or cat is given away or sold, Oksana Breeding provides a <strong data-start=\"8465\" data-end=\"8491\">veterinary certificate<\/strong> established by a veterinarian, issued <strong data-start=\"8527\" data-end=\"8571\">no later than three months before the sale<\/strong>. <br data-start=\"8610\" data-end=\"8613\" \/>The Client acknowledges that the Animal is handed over <strong data-start=\"8656\" data-end=\"8690\">in good apparent health condition<\/strong> on the date of delivery, in view of the veterinary certificate.<\/p><h3 data-start=\"8746\" data-end=\"8813\">19.2 Certificate of commitment and knowledge (minimum time limit)<\/h3><p data-start=\"8814\" data-end=\"9038\">The Client acknowledges that the transfer of a pet cannot take place less than <strong data-start=\"8902\" data-end=\"8913\">7 days<\/strong> after the delivery of the <strong data-start=\"8937\" data-end=\"8983\">certificate of commitment and knowledge<\/strong> to the assignee.<\/p><h3 data-start=\"9040\" data-end=\"9058\">19.3 Documents<\/h3><p data-start=\"9059\" data-end=\"9194\">The Client receives the mandatory documents (certificate\/transfer contract, identification, health information as applicable, etc.).<\/p><h4 data-start=\"9196\" data-end=\"9263\">20) Complications after delivery \u2013 costs to be borne by the buyer<\/h4><p data-start=\"9264\" data-end=\"9544\">After delivery, <strong data-start=\"9278\" data-end=\"9300\">any complication<\/strong> (illness, injury, accident, travel stress, digestive problems, etc.) as well as <strong data-start=\"9388\" data-end=\"9411\">all associated costs<\/strong> (consultations, tests, treatments, hospitalization, surgery, medications) remain <strong data-start=\"9500\" data-end=\"9543\">exclusively at the buyer&#039;s expense<\/strong>.<\/p><p data-start=\"9546\" data-end=\"9822\">Accordingly, <strong data-start=\"9562\" data-end=\"9614\">Oksana Breeding cannot be held responsible<\/strong>, Financially, no requests for reimbursement, participation, or coverage of medical expenses were made. <strong data-start=\"9725\" data-end=\"9740\">posterior<\/strong> at the handover, <strong data-start=\"9754\" data-end=\"9762\">except<\/strong> application of a mandatory legal right or proven fault\/fraud.<\/p><h4 data-start=\"9824\" data-end=\"9883\">21) Commercial withdrawal \/ \u201creturn\u201d (Live animals)<\/h4><p data-start=\"9884\" data-end=\"10111\">The right of withdrawal includes <strong data-start=\"9922\" data-end=\"9936\">exceptions<\/strong> provisions of the Consumer Code, in particular for the supply of goods liable to deteriorate or expire rapidly.<\/p><p data-start=\"10113\" data-end=\"10242\">Given the nature of a <strong data-start=\"10143\" data-end=\"10160\">live animal<\/strong>, <strong data-start=\"10162\" data-end=\"10218\">Oksana Breeding does not offer any \u201ccommercial returns\u201d<\/strong> nor a reprise of the Animal.<\/p><p data-start=\"10244\" data-end=\"10398\"><strong data-start=\"10244\" data-end=\"10257\">Reserve :<\/strong> This clause does not exclude the application of mandatory legal rights (e.g., redhibitory defects\/hidden defects\/fraud), when applicable.<\/p><h4 data-start=\"10400\" data-end=\"10446\">22) Specific legal guarantees (Animals)<\/h4><p data-start=\"10447\" data-end=\"10870\">Since the <strong data-start=\"10457\" data-end=\"10477\">January 1, 2022<\/strong>, The sale of domestic animals is no longer subject to the provisions of the Consumer Code relating to the <strong data-start=\"10593\" data-end=\"10626\">legal guarantee of conformity<\/strong>. <br data-start=\"10665\" data-end=\"10668\" \/>The sale of animals is subject to a specific legal regime (particularly regarding defects), and these Terms and Conditions do not have the effect of eliminating the public policy rights enjoyed by the Customer.<\/p><hr data-start=\"10872\" data-end=\"10875\" \/><h4 data-start=\"10877\" data-end=\"10904\">23) Personal data<\/h4><p data-start=\"10905\" data-end=\"11019\">GDPR contact: <strong data-start=\"10920\" data-end=\"10949\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"10922\" data-end=\"10947\">policy@oksanabreeding.com<\/a><\/strong>.<br data-start=\"10950\" data-end=\"10953\" \/>The processing methods are described in the Privacy Policy.<\/p><h4 data-start=\"11021\" data-end=\"11057\">24) Complaints \u2013 Customer Service<\/h4><ul data-start=\"11058\" data-end=\"11167\"><li data-start=\"11058\" data-end=\"11100\"><p data-start=\"11060\" data-end=\"11100\">Support: <strong data-start=\"11070\" data-end=\"11100\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"11072\" data-end=\"11098\">contact@oksanabreeding.com<\/a><\/strong><\/p><\/li><li data-start=\"11101\" data-end=\"11167\"><p data-start=\"11103\" data-end=\"11167\">Formal complaints\/requests: <strong data-start=\"11139\" data-end=\"11167\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"11141\" data-end=\"11165\">legal@oksanabreeding.com<\/a><\/strong><\/p><\/li><\/ul><h4 data-start=\"11169\" data-end=\"11228\">25) Consumer mediation (consumer clients)<\/h4><p data-start=\"11229\" data-end=\"11434\">Every consumer has the right to use a consumer mediator free of charge; the professional must guarantee effective access to a mediation system.<\/p><p data-start=\"11436\" data-end=\"11545\"><strong data-start=\"11436\" data-end=\"11461\">Competent mediator:<\/strong> <em data-start=\"11462\" data-end=\"11545\">(to be completed with the mediator to which Oksana Breeding belongs \u2014 name + contact details)<\/em><\/p><h4 data-start=\"11547\" data-end=\"11584\">26) Applicable law \u2013 jurisdiction<\/h4><p data-start=\"11585\" data-end=\"11837\">These Terms and Conditions are subject to <strong data-start=\"11624\" data-end=\"11642\">French law<\/strong>.<br data-start=\"11643\" data-end=\"11646\" \/>In the event of a dispute that cannot be resolved amicably, the competent jurisdictions will be those determined by the applicable rules (and, for consumers, the rules protecting jurisdiction).<\/p><h4 data-start=\"11839\" data-end=\"11870\">27) Modification of the Terms and Conditions of Use\/Terms and Conditions of Sale<\/h4><p data-start=\"11871\" data-end=\"12006\">Oksana Breeding may modify these Terms and Conditions at any time. The applicable version is the one in effect on the date of the order.<\/p><\/div><\/div><\/div><\/div><div class=\"z-0 flex min-h-[46px] justify-start\">\u00a0<\/div><\/div><\/div><\/article><\/div><div class=\"pointer-events-none h-px w-px absolute bottom-0\" aria-hidden=\"true\" data-edge=\"true\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>CONDITIONS D\u2019UTILISATION &amp; CONDITIONS G\u00c9N\u00c9RALES DE VENTE (CGU\/CGV) \u2014 OKSANA BREEDING Derni\u00e8re mise \u00e0 jour : 01\/01\/2025 1) Identification (\u00e9diteur \/ vendeur) Oksana Breeding SIREN :<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-701","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oksanabreeding.com\/en\/wp-json\/wp\/v2\/pages\/701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oksanabreeding.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oksanabreeding.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oksanabreeding.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oksanabreeding.com\/en\/wp-json\/wp\/v2\/comments?post=701"}],"version-history":[{"count":9,"href":"https:\/\/oksanabreeding.com\/en\/wp-json\/wp\/v2\/pages\/701\/revisions"}],"predecessor-version":[{"id":1019,"href":"https:\/\/oksanabreeding.com\/en\/wp-json\/wp\/v2\/pages\/701\/revisions\/1019"}],"wp:attachment":[{"href":"https:\/\/oksanabreeding.com\/en\/wp-json\/wp\/v2\/media?parent=701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}